CHCDIV001 Work with Diverse People Assessment Solutions

 

Assignment Detail:-

• Number of Words: 4000

 

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Provide written responses to the following

Question 1. Explain what cultural awareness is and how it can benefit your role in the workplace.

Question 2. Describe cultural safety in the workplace and provide one (1) example of how cultural safety can be demonstrated in the workplace.

Question 3. Define cultural competence and provide one (1) example of how cultural competence can be demonstrated in the workplace.

Question 4. Outline the specific social and cultural needs of people who practise a religion.

Question 5. Explain how culture, race and ethnicity differ.

Question 6. Discuss one (1) aspect of disability and how it can affect a person.

Question 7. How do religious and spiritual beliefs differ?

Question 8. Outline how to demonstrate understanding and acceptance of gender diversity.

Question 9. How does intersex identity differ from gender identity?

Question 10. How might generational factors impact one’s work with people?

Question 11. What does sexual orientation mean and what terms are commonly used to describe a person’s sexual orientation?

Question 12. Outline how the policy of assimilation in Australia affects people from diverse backgrounds.

Question 13. What is the Adult Migrant English Program (AMEP) and how could it assist people from diverse groups?

Question 14. Identify three (3) ways diversity has impacted Australian economy.

Question 15. Identify one (1) way that diversity has impacted Australian culture.

Question 16. How can changes in Australian society positively impact the Australian community and the diverse communities within Australia?

Question 17. Explain what the AHRC Act is and how it helps protect human rights.

Question 18. Provide an example of a protective factor for physical, emotional and mental issues.

Question 19. For each of the following marginalised groups, provide an example of a need they may experience:

• People marginalised because of physical factors

• People marginalised because of mental factors

• People marginalised because of emotional factors

Question 20. Provide an example of each of the following impacts that can be experienced by people who are marginalised because of physical needs:

• Discrimination

• Trauma

• Exclusion

• Negative attitudes

Question 21. Provide an example of one (1) issue that may cause communication difficulty or misunderstanding in the workplace. Explain the appropriate response.

Question 22. Identify the verbal and nonverbal responses to make if misunderstandings or difficulties occur as a result of diversity issues.

Question 23. Think about a situation where you had to respond sensitively to a difficult situation that occurred due to diversity.

Question 24. Who would you contact if you were involved in a conflict that stemmed from diversity issues at a workplace and your supervisor was not contactable?

Question 25. Consider your own cultural background and the community attitudes of others that share the same background.

Identify three (3) social/cultural perspectives that may impact the way you/others working with individuals or groups from a different cultural background may have.

Question 26. As a care worker you will be caring for older people from many different cultural groups.  Complete the table with some ‘tips’ on the actions you could undertake to effectively work with people from diverse backgrounds.

 

	Tips
Personal behaviour in the workplace
Building an interpersonal relationship
Perception of individuals
Social expectations

 

Question 27. Case Study

Martha is an Aboriginal woman (from the stolen generation) living in a remote community in South Australia.  Martha has smoked since she was 14.  Martha has had a chronic cough for the last four months.  Her chest aches. Martha also feels uncomfortable around nurses and doctors who are not from Aboriginal backgrounds, and she does not attend the medical centre or clinic.  She has difficulties communicating in English.

*Extract from Aspire Learning Resource

(a) Identify two (2) diverse or complex issues or events that may have impacted Martha’s current situation.

(b) Identify one social, one political and one economic issue that may impact Martha’s ability to access health services.

Social:

Political:

Economic:

Question 28. Complete the following table by identifying the legislation that is applied and give an example of how a client may be discriminated against in an aged care facility.

 

Type of Discrimination	Legislation	Example
Age discrimination
Disability discrimination
Racial discrimination
Sexual discrimination

 

 

Question 29. What is the Universal Declaration of Human Rights?

What is an example of a breach of the Universal Declaration of Human Rights in relation to a person with a disability?

How should you respond to this breach?

Read the case study, refer top your resource then answer the questions that follow.

Case study (Questions 1–2)

Katie has recently started work with a disability agency, which provides a day program for people with disabilities. Disabilities range from neurological, psychiatric and physical. Most of the clients are teenagers or are in their early twenties. It is Katie’s first job in disability work, as she has just completed her Certificate III.

One of the objectives of the agency is to support clients to develop skills to enhance their daily living activities and support them to access employment opportunities. The agency has links with a number of employers that have a policy to employ people with disabilities.

During Katie’s first day of training, her supervisor asks her to reflect on her own ability to work inclusively and improve her self-awareness and social awareness. Katie’s supervisor says this is a critical component of her training, as having strong self-awareness benefits her ability to work with diverse clients.

On the same day, one of the clients Katie is introduced to has a toileting accident in the café. She is asked to support the client to be cleaned in the bathroom and change his clothes. She is given clear instructions about hygiene and infection control.

Another client she talks to has Tourette syndrome, which causes him to yell out intermittently.

Question 1. Use the reflective cycle to reflect on Katie’s self-awareness on her first day in the program.

Question 2. Describe the actions Katie could take to improve her social awareness.

Read the case study, refer to your resource and then answer the questions that follow.

Case study (Questions 3–4)

Margie works with young foster children in metropolitan Sydney. The service supports the needs of children from diverse backgrounds. Some children do not know or understand much about their culture or customs. Cultures represented include Islamic, Chinese, Korean, Sudanese, Syrian, Maori, Torres Strait Islander, and different Aboriginal cultures.

Margie’s job as diversity officer is to promote diversity in the workplace and ensure that staff are adequately trained to meet the diverse linguistic, cultural and social needs of the children.

One of Margie’s colleagues, Lin, asks to speak to Margie about his concern regarding one of the children. Zayaan is a practising Muslim and has been placed with a white Australian family. Lin says that Zayaan has lost weight and appears undernourished. Lin is concerned that Zayaan is being neglected. When Zayaan is brought in for an interview with the family, she sits quietly and does not speak. Afterwards, Margie asks to speak with Zayaan on her own and, after quite a long interview, learns that Zayaan has been told that she cannot eat unless she eats the pork provided; she needs to swim at the beach with the other children; and she cannot practise Islam at home.

Question 3. What practices or procedures could Margie implement to promote respect and value of diversity and inclusiveness in the workplace?

Question 4. Explain Zayaan’s rights and what Margie and Lin’s responsibilities are to ensure Zayaan’s rights are protected.

Read the case study, then answer the questions that follow.

Case study (Questions 5–10)

John is working for an agency that provides services to diverse groups, such as Islamic people, Aboriginal and Torres Strait Islander peoples, Chinese people and Korean people. Part of his role is to promote diversity and inclusiveness in the workplace.

One of his colleagues, Michelle, comes to John one day to report that she can no longer work with one of the male clients, Hung. Hung is Chinese, and according to Michelle, he is rude and dismissive towards her and refuses to participate in any of the activities Michelle organises. Michelle has asked for a transfer.

John thinks it is a good idea to consult Hung about the situation. When he does, he learns that Hung does not understand Michelle’s strong Australian accent. When John speaks to the referring agency, he also learns that Hung has learning difficulties and concentration difficulties, which cause him to be easily irritable and become distressed.

Question 5. How could John show respect for diversity when communicating with both Hung and Michelle about the situation?

Question 6. Identify the verbal and nonverbal communication John should use to establish, develop and maintain effective relationships, mutual trust and confidence with Hung and Michelle.

Question 7. What strategies should John use to communicate in the most efficient way possible to address the language barrier?

Question 8. Describe how John could access language and cultural interpreter communication resources that support individuals and organisations to embrace and respond to diversity. Provide examples, including links to documents or training resources.

Question 9. Describe how image resources could assist with communication difficulties in this situation.

Question 10. Describe who John could contact to assist with communication needs.

 

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