BSBPEF502 Develop and Use Emotional Intelligence Assessment Questions

 

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Section 1: Evaluation criteria

What is the format you have developed your evaluation criteria in?
Which question numbers cover an evaluation of a person’s empathy?
Which question numbers cover an evaluation of a person’s ability to self-regulate their emotions?
Which question numbers cover an evaluation of a person’s positivity?
Which question numbers cover an evaluation of a person’s adaptability?

How will you measure the results? Explain how your rating or measurement for a person’s emotional intelligence will be determined.

 

Section 2: Personal analysis

Answer all of the questions below using the results of the evaluation in section 1 to guide your answers, and feedback from your classmates/friends/family for parts c and d.

 

a) Document your findings on yourself in the four areas focussed on in your evaluation in section 1 as discuss your strongest area.

b) Reflecting on the results, identify what stood out for you in terms of what it tells you about yourself as a person.

c) Thinking about the questions asked as part of the evaluation and your learnings as part of this unit, identify five of your emotional strengths.

d) Thinking about the questions asked as part of the evaluation and your learning as part of this unit, identify five of your emotional weaknesses.

e) Explain how you believe the emotional strengths you have identified above help your workplace performance and relationships.

f)   Discuss how you believe your emotional weaknesses hinder your workplace performance and relationships.

g)  Complete the following table about personal stressors at work. Identify at least four sources of stress that are most likely to result in workplace stress for you, your stress response (emotional, physical, behavioural) and actions that you can take (or have taken) to manage stress. The table includes examples only, as there could be a wide range of responses from students.

h) Review the following list of needs and choose at least three that most trigger your emotions when you don’t get these needs met. Consider this question in the context of the workplace.
Acceptance	Variety
Being understood	Predictability
Being in control	New challenges
Attention	Being loved/liked
Peacefulness	Being valued
Order	Being treated fairly
Safety	Freedom
Respect	Consistency

Being needed Being right Comfort Balance

Being included Autonomy Fun

Now complete the table below. Write down each need you have chosen and why this need is important to you at work. Also give an outline of the emotions triggered in you when you don’t get these needs met and ways that you can control your emotions in the face of not having your needs met. The table includes examples only, as there could be a wide range of responses from students.
Need and why this need is important to you at work	What is your emotional response when this need is not met?	Emotional control mechanism

 

i)      What other criteria could you use other than those you created in your evaluation to determine your own emotional strengths and weaknesses?

 

Section 3: Personal emotional intelligence development plan

Based on the identified areas for improvement and/or gaps, list at least five activities that should improve your ability to identify and respond appropriately to a range of emotional expression through self-reflection and feedback from others.

Enter the activities in order of priority.

 

Identified area of emotional intelligence development

Briefly describe why you have identified this as a priority

Actions to improve area of emotional intelligence development

 

Section 4: Team emotional intelligence development plan

Complete the following tables for two team members after the roundtable discussion in the role of their team leader or manager.

 

Team member:
Summary of this person as per their personality profile discussed at the round table (emotional responses, beliefs, identified strengths and weaknesses):
How can you create opportunities for this person to express their thoughts and feelings in the work team that best suits them?

How can you show consideration to this person when making decisions that affect them as their team leader?

Identified area of emotional intelligence development

Briefly describe why you have identified this as a priority

Actions to improve area of emotional intelligence development

How could this person build further productive relationships within the team?

How can this person maximise their contribution to the team and increase work outputs?

How can this person’s strengths contribute to reaching team goals?

 

Team member:
Summary of this person as per their personality profile discussed at the round table (cultural behaviours, beliefs, identified strengths and weaknesses)
How can you create opportunities for this person to express their thoughts and feelings in the work team that best suits them?

How can you show consideration to this person when making decisions that affect them as their team leader?

Identified area of emotional intelligence development

Briefly describe why you have identified this as a priority

Actions to improve area of emotional intelligence development

How could this person build further productive relationships within the team?

How can this person maximise their contribution to the team and increase work outputs?

How can this person’s strengths contribute to reaching team goals?

 

Section 5: Reflection

Answer the following reflective questions:

Which two tasks did you complete? Note, they must be different.
Task 1
Outline details of the activity you completed together.
How did this activity help the team to achieve team goals?

How did you model behaviours that demonstrate your emotional intelligence during this task? Provide at least two examples.
How did this activity align with the policy/procedures of the business?
How did both of your team members contribute towards the team goal in an individual capacity?	Team member 1:
	Team member 2:

Task 2
Outline details of the activity you completed together.
How did this activity help the team to achieve team goals?
How did you model behaviours that demonstrate your emotional intelligence during this task? Provide at least two examples.
How did this activity align with the policy/procedures of the business?

How did both of your team members contribute towards the team goal in an individual capacity?	Team member 1:
	Team member 2:

 

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