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BSBSTR601 Manage Continuous Improvement and Innovation Assignment Answers
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Section 1: Continuous improvement and innovation review
Review organisational documentation
Which documents did you read?
Which policies and procedures will guide your approach to approvals, project management and change management?
Attach the documents (including the notes you made as you read them) to this section of the portfolio.
Attach the policy and procedures (including the notes you made as you read them) to this section of the portfolio.
Products and services
What are the products and services?
Objectives
List the key business objectives.
Key decision makers
Who are the key decision makers (stakeholders to whom you will report or seek advice from)?
Operational processes
Describe key operational processes.
Supply chain
Summarise the supply chain associated with the work area or organisation.
Performance Improvement
Which strategies are currently used to monitor and evaluate the performance and sustainability of key systems and processes?
Discuss the current continuous improvement systems, processes, and innovations being used.
Policies and procedures
What are the organisational requirements for approvals, change management, project management and knowledge management?
Analyse performance to identify performance variances from existing plans.
Summarise the performance outcomes of your business.
Include mathematical information in your summary
How has the current business performance varied from what was planned?
Attach documents showing performance information as evidence that you’ve collected the information.
Identify and analyse trends and opportunities
Describe current trends and opportunities associated with industry in which the business operates.
Analyse how these trends and opportunities impact the business.
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Analyse supply chains and operational and service systems to identify changes, improvements, and new ideas
Perform Gap Analysis using the table provided to describe the current state of the supply chain and operational and service systems and the desired state of the supply chain and operational and service systems. Also identify solutions to bridge any gaps and the cost-benefit calculations of the solutions. You may identify more than one solution per issue
| Current state
(at least four issues) |
Future state | Gap solutions
(these may be changes, improvement opportunities and new ideas) |
Cost-benefit |
Set objectives
What are the objectives for improving how things work?
What are the continuous improvement objectives and desired outcomes?
Section 2: Plan and implement continuous improvement and innovation
Select most appropriate changes/opportunities/new ideas.
Set objectives
What are the objectives for improving how things work?
What are the continuous improvement objectives and desired outcomes?
Choose three solutions (from your Gap analysis) to focus on as part of your continuous improvement efforts.
These should be the best solutions based on your Gap analysis and cost-benefit calculations.
Say why you chose these three issues (consider resources, needs and constraints)
Plan for continuous improvement.
Continuous Improvement Plan for [Add business name]
Objectives and KPIs of the plan
List the KPIS associated with the objectives of continuous improvement in your organisation. You have already developed objectives for continuous improvement in Section 1.Continuous improvement systems and processes
Establish the continuous improvement systems and processes that will be followed as you implement changes, opportunities, or new ideas. Key actions, resources, constraints and timeframes
Describe key actions, resources, constraints, and timeframes to achieve continuous improvement and innovation as you implement your chosen changes/opportunities/new ideas. List at least six key actions.
| Change/Opportunity/new idea | Key actions related to continuous improvement and innovation (e.g., brainstorming, implementing improvement registers, updating policies etc.) | Resources | Constraints | Time frames |
Impact Describe the impact the changes/opportunities/new ideas and associated actions will have on the organisation or work area as well as the consequences for people.Describe actions or transition plans (following the policies and procedures that address approvals, project management and change management) that to will be taken to manage this.
|
Risk management
Plan to manage the risks associated with your Continuous Improvement plan. One risk should be Non-performance of staff members.
| RiskWhat are the risks associated with your plan? List at least three. | Potential outcomesList potential outcomes for each risk. | Risk responseWill you avoid, retain, share, transfer or reduce the risk? | Contingency planHow will you manage the risk (e.g., progress reports, training, insurance etc.)? |
| Non-performance of staff | |||
Communication
Describe how the continuous improvement and innovation plan will be communicated.
| What must be communicated? | Who will you communicate to? | How will you communicate? | When must the communication take place? | Further comments |
Section 3: Continuous improvement and innovation monitoring and evaluation
Monitor and evaluate performance.
Continuous improvement systems, processes and innovation evaluation
How well you are the continuous improvement systems, innovations and processes are working?
What continuous improvement successes can be celebrated?
Continuous improvement or innovation failure (non-performance)
Describe the failure and analyse the causes.
New challenges and opportunities
What are new challenges and opportunities?
