Assessment Answer on “CHCCOM005 Communicate and Work In Health and Community Services”

Qualification: CHC33015 Certificate III in Individual Support

Unit Code: CHCCOM005

Are You Study in University? Looking for CHCCOM005 Communicate and Work In Health and Community Services – Assessment Answers by professional Health Care writers. Get help with CaseStudyHelp company for quality Nursing Case Study Assignment Sample and CHC33015 Certificate III in Individual Support with affordable price.

 

CHCCOM005 Assessment Questions

Answer the questions below.
Question 1	As a care worker you must work within guidelines regarding communication.In the table below briefly describe how one legal and one ethical consideration relate to each item of communication in the workplace.
Answer	Item	Legal Considerations	Ethical Considerations
	Privacy
	Confidentiality
	Disclosure
	Discrimination
	Duty of Care
	Mandatory Reporting		1.
	Translation
	Informed Consent
	Work role boundaries- responsibilities
	Work role boundaries- limitations
	Child Protection across all health and community services.
	Child Protection:What is your duty of care should the child not be a client of your service?
	Child protection in relation to indicators of risk
	Child protection in relation to Adult disclosure
Feedback				☐  Satisfactory☐  Not satisfactory

 

Also Read:HLTWHS002 Follow Safe Work Practices for Direct Client Care

 

Question 2	Complete the table below to discuss how you would apply legal and ethical aspects of information in the health and community service work areas.
Answer	Sources	Application of legal aspects of health services work	Application of ethical aspects of health services work	Application of legal aspects of community services work		Application of ethical aspects of community services work
	Care plans
	Social Media
	Conversation with work colleagues
	Client Files
Feedback					☐  Satisfactory☐  Not satisfactory

 

Question 3	Complete the following questions in regard to ethical decision making and conflict of interest
Answer	a)       How you would you make an ethical decision?
	b)       How you would address a conflict of interest?
Feedback		☐  Satisfactory☐  Not satisfactory

 

Question 4	Complete the table below and give a brief description of each component to effective communication.
Answer	Component	Answer
	Identify the Principles of effective communication
	Identify three Communication models:
	Identify three Modes of communication:
	Identify three Types of communication
Feedback			☐  Satisfactory☐  Not satisfactory

 

Question 5	a)     Complete the table and briefly describe the communication techniques listed.b)    Describe the difference between motivational interviewing and coercive approach.c)     Describe the difference between collaboration and confrontation.
Answer	a)     Complete the table and briefly describe the communication techniques listed.
	Communication Technique	Description
	Open-ended questions
	Affirmations
	Reflections
	Summaries
	b)    Describe the difference between motivational interviewing and coercive approach
	c)     Describe the difference between collaboration and confrontation
Feedback			☐  Satisfactory☐  Not satisfactory

 

Question 6	Complete the following table by giving a brief description (25-30 words) of the influences on communication.
Answer	Influences on communication	Description
	Language
	Culture
	Religion
	Emotional state
	Disability
	Health
	Age
Feedback			☐  Satisfactory☐  Not satisfactory

 

Question 7	Identify and describe five (5) potential constraints to effective communication in the health and community services context.
Answer	Potential constraints to effective communication	Description of potential constraint to effective communication
Feedback			☐  Satisfactory☐  Not satisfactory

 

Question 8	Complete the following questions relating to industry terminologya)     Give a brief explanation of what is meant by industry terminology in the workplaceb)    Complete the table relating to service provision and their role in the health and community services.
Answer	a)     Give a brief explanation of what is meant by industry terminology.
	b)    Complete the table to provide a brief description of how the industry terminology relate in the health and community services sector.
	Industry Terminology	Health Services	Community Services
	Inter-professional verbal handovers
	Health-related enquiries to other community services sectors
	Bed-side handover
	Clinical incident and hazard report forms
	Documentation in service files, charts and care plans
	Service-related emails
	Electronic health records
Feedback				☐  Satisfactory☐  Not satisfactory

 

Question 9	In the table below, give a brief explanation of the importance of grammar, speed and pronunciation in verbal communication.
Answer	Topic:	Explanation
	Grammar
	Speed
	Pronunciation
Feedback			☐  Satisfactory☐  Not satisfactory

 

Question 10	In the table below give a brief example of when and how you would use and recognise nonverbal communication in health and community services.
Answer	Service		When you would use nonverbal communication?	How would you use nonverbal communication?		How you would recognise nonverbal communication?
	Health and Community services
Feedback							☐  Satisfactory☐  Not satisfactory
Question 11	In the table provided, give a brief description of the structure, function and interrelationships between different parts of the health and community service system.
Answer		Health System			Community Service System
	Structure
	Function
	Interrelationships
Feedback								☐  Satisfactory☐  Not satisfactory

 

Question 12	In the table below, give an example of organisation structure and the different models to support optimum client service.
Answer	Topic	Models to support optimum client service	Organisation structure to support optimum client service
	Principles underpinning person-centred services delivery
	Principles of rights-based service delivery
	Different roles of the team
	Different responsibilities of the team
	Characteristics of multidisciplinary teams
	How are multidisciplinary teams utilised
	Relationships between different members of the health services workforces
	Relationships between different members of the community services workforces
	Role of support services
	Links and interrelationships with other services
	Funding environment
Feedback				☐  Satisfactory☐  Not satisfactory

 

Question 13	In the table provided, give a brief explanation of each topic relating to digital media use in the community services and the health sector.
Answer	Topic	Community services	Health sector
	Web
	Email
	Social media
	Podcast
	Videos
	Tablets
	Applications (apps)
	Newsletters
	Broadcasts
	Intranet
Feedback				☐  Satisfactory☐  Not satisfactory

 

 

FOR REF…Use #getanswers2001433