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CHCLEG001 Short Answer and Multiple Choice Assignment

CHCLEG001 Key Legal and Ethical Considerations Assignment


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Assignment Details:-

  • Unit Code: CHCLEG001
  • Unit Name: Work Legally and Ethically
  • Assessment Type: Assignment
  • Assessment Name: Short Answer and Multiple Choice


Assignment Task:-


Where would you find information about the legal requirements of your role? List three (3) sources


1. Aged care and disability support workers must be aware of certain legal and ethical considerations and how they are applied in the workplace. Read the statements below and match the correct definition or example to the correct heading

Duty of Care The unfair or unjust treatment of a person on the basis of a personal attribute, including age, race or gender
Informed choice Legislative requirement placed on some people to report signs of suspected abuse or neglect of vulnerable people including frail aged and children
Privacy and confidentiality To maintain or increased knowledge and skill to be able to do your job better
Code of conduct Making a decision to agree to a service/process after you have been provided with all the relevant information and had sufficient time to form an understanding.
Code of practice The right to decide what to do is essential for dignity and self-esteem even if there is some risk involved
Mandatory reporting These belong to all of use regardless of our backgrounds, culture or religion
Continuing professional education Sets out the rules and responsibilities for appropriate behaviour in the workplace
Discrimination Details information on how to comply with work health and safety laws
Disclosure Protection of personal information.  Not repeating conversations.  Ensuring that client files are locked in office.
Dignity of risk Sharing of personal information or key information relevant to a specific purpose
Human rights The obligation to keep the workplace safe and protect workers and others from hazards and risks
Work health and safety When someone is likely to make a personal gain from a decision they make in the workplace
Conflict of interest A moral or legal obligation to ensure the safety or wellbeing of others


2. Provide three (3) examples of how you meet your duty of care when working with clients



3. What is the intent of the Universal Declaration of Human Rights? (only one correct response)

  • To ensure everyone can go to university
  • Human rights are to be enjoyed by all people, regardless of where they live
  • Human rights are more important for people in third world countries
  • To punish those who don’t treat other people well


4. Provide three (3) examples of how your organisation protects client information



5. As a staff member in the community services sector you must work within legislation relevant to the sector and the ethical guidelines established by your organisation. In the below situations, tick whether this is UNETHICAL or ILLEGAL and state a reason why

Situation Unethical Legal concern
Joan is an older worker and has applied for a position as an activities coordinator in the same organisation where she currently works. She is told she was not successful as the position is suited to a much younger person ¨ ¨
John is a personal carer but doesn’t like showering residents with dementia. On the early shift today, John talks another worker into doing his showers for him ¨ ¨
Sara feels sorry for Mrs Gordon as she lives on her own. She offers to come around on the weekends to help her out and keep her company ¨ ¨
A day outing is being organised for clients. The staff exclude Abdul as they think it is too difficult to work around his prayer times and that he probably wouldn’t want to go anyway ¨ ¨


6. If you had concerns about a co-workers legal or ethical conduct, who would you report this to?



7. Workplace policies and procedures play an important role for keeping everyone safe. Please select the four (4) correct responses from the following list

  • Policies and procedures should be developed and reviewed in consultation with relevant staff
  • Policies and procedures are developed by management only
  • Policies and procedures should include review dates
  • Policies and procedures are only updated according to the review date
  • Policies and procedures should all have consistent formats (how they look)
  • Policies and procedures should be updated if legislation or standards change


8. Which of the following work practices could be improved to meet legal and ethical responsibilities? Please select the four (4) correct responses from the following list

  • Staff leaving client files on their desk after hours
  • Documenting client issues in their progress notes after each episode of care
  • Staff using a mobile phone to access social media during work hours
  • Staff using a mobile phone to access the Internet to look up information for a client
  • Children coming into the workplace after school
  • Taking money from the client to do their shopping


9. What is your responsibility if a client tells you they want to make a formal complaint about the services they are receiving?



10. What is the relationship between human needs and human rights? (only one (1) correct response)

  • Needs and rights are the same thing according to the law
  • A need is something we desire and a right is something we are entitled to
  • Clients have the right to get everything they want from the worker
  • What the client needs is not as important as making sure their rights are upheld

For questions 12, 13 and 14, you ONLY need to answer part A if:

  • you are completing the ageing and /or home and community specialisation OR
  • part b if you are completing the disability specialisation


Q. 12a

If you work in Aged Care, what Quality Standards does your organisation need to meet? (only one (1) correct response)

  • Residential aged care quality standards
  • Home and community care quality standards
  • Aged Care Quality Standards
  • Human service quality standards

Q. 12b

If you work in Disability Services, what Quality Standards does your organisation need to meet? (only one (1) correct response)

  • Disability services standards
  • Aged care quality standards
  • Community care quality standards
  • Human services quality framework


Q. 13a

What is the primary legislation that applies to aged care? (only one (1) correct response)

  • Work Health and Safety Act 2011 (Qld)
  • The Privacy Act 1988 (Cth)
  • Aged Care Quality and Safety Commission Act 2018 (Cth)
  • The Aged Care Act 1997 (Cth)

Q. 13b

What is the primary legislation that applies to disability services? (only one (1) correct response)

  • Disability Discrimination Act 1992 (Cth)
  • Disability Services Act (Qld)
  • Convention on the Rights of Persons with Disabilities
  • The Privacy Act 1988 (Cth)


Q. 14a

What is an objective of the primary legislation that applies to aged care? Please select the four (4) correct responses from the following list

  • To provide funding and promote access to quality services
  • To ensure people from different cultures have priority for services
  • To avoid duplication of services
  • To promote ageing in place
  • To help clients enjoy the same rights as other people in Australia
  • To regulate the use of medications in aged care services

 Q. 14b

What is an objective of the primary legislation that applies to disability services? Please select the four (4) correct responses from the following list

  • To safeguard the rights and safety of people with a disability
  • Provides a framework for organisations to provide positive behaviour support
  • Details the restrictive practices that are acceptable to use
  • All workers must have a criminal history check
  • Services should be tailored to meet individual needs and goals
  • One organisation should be providing all services to be more cost effective


15. Under work health and safety legislation, what are three (3) responsibilities you have in the workplace?



16. Minimum conditions at work can come from registered agreements, awards or legislation. Please select the four (4) correct responses from the following list regarding your workplace rights

  • As a casual worker, I can still accrue long service leave if I work 32 hours every month
  • If my step mother is diagnosed with a life threatening illness, I can take compassionate leave
  • I am only entitled to workers compensation if I am a permanent employee
  • If my employer wants to change my regular roster, they must discuss it with me first
  • I can only join a Union if my workplace allows this
  • If my manager tells me I have to attend training, I will be paid for this


17. Please select the four (4) correct responses from the following list in relation to organisational policy and procedures for managing complaints

  • A complaint will only be accepted if in writing
  • A worker can assist a client to write a letter of complaint if asked
  • The organisation should provide all clients with a brochure on how to make a complaint
  • All complaints will be recorded in the complaints register
  • Show empathy to the person making the complaint
  •  It is at the discretion of the manager to decide how long it takes to investigate the complaint


18. Why is continuing professional development important?



19. If you attend a training event where new information was received, how could you share this with your colleagues and supervisors?



20. What is the purpose of a code of conduct? (only one (1) correct response)

  • Outlines the working conditions for all staff
  • Is provided to clients so they can monitor worker conduct
  • Sets out the expected behaviours of all staff
  • To interpret legislation so all staff can understand it


21. Why is it important not to impose your values onto clients when working with them?



22. How do you problem-solve a situation if the client’s values conflict with your own values? For example, you have been asked to support a client with his weekly outing of lunch and a beer at the hotel where he likes to spend $20 on the pokies, but you are strongly opposed to both drinking and gambling



23. Which of the following are potential or actual conflicts of interest? Please select the four (4) correct responses from the following list

  • Sharing workspace with someone you don’t like
  • The supervisor starts dating a support worker that reports to him
  • A close family member is on the interviewing panel for a job you have applied for
  • The supervisor contracts a cleaning service for the office that a close friend owns
  • An employee starts their own business that provides services similar to the organisation where they are employed full time
  • When the values of the client and the worker clash


24. What is the dignity of risk? (only one (1) correct response)

  • Protecting clients by not allowing them to take risks in case they get hurt
  • Allowing the client to take risks but only after a risk assessment is completed
  • Allowing the client to take risks if they have the capacity to make their own choices and they have been fully informed
  • Encouraging clients to participate in risky activities as this is their right


25. Law and ethics are often seen as the same thing, and although there are similarities and they are closely linked, there are also clear differences. Please tick the following statements as either belonging to law or ethics

  Law Ethics
Set of rules and regulations
May result in punishment, fines or imprisonment for breaches
Rules of Conduct
More than one way to respond to a situation or breach
Has enforceable standards for behaviour
Values and purpose shape decisions.
There is no punishment or fines for breaches.



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