CHCLEG001 Key Ethical Issues Scenario Assessment Answers

 

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Assessment Detailed:-

• Unit Code: CHCLEG001
• Unit Name: Work Legally and Ethically
• Assessment Name: Case studies

 

Scenario Assessment

 

Scenario 1

You work within a social housing framework and most frequently work alongside service users who are seeking more permanent accommodation due to issues pertaining to domestic and family violence, substance use or mental illness or a combination of all factors.

You have been working alongside a middle-aged man (Jerry) who has a history of mental illness and substance use issues. Jerry currently resides in a shared boarding house. He has recently been charged with serious allegations of child related sexual abuse. Jerry has been on a wait list for a substantial amount of time for housing and has finally been offered a public housing unit for rent. You have been requested to view the property with him and ensure it meets his needs and that it would be an appropriate residence.

When you arrive at the address, you notice a close friend of yours, with 4 small children (under 10 years of age) lives within a block of this house. You are immediately concerned for the wellbeing of your friends’ children, due to your knowledge of Jerry’s recent alleged child sexual abuse charges. At this point, there are no Orders in place which prohibit or restrict where he lives and the allegations against him have not yet been heard by the court. You try to put Jerry off from taking the house, but he is very keen.

When you arrive back at the office, you ignore the emails from the public housing officer following up on the inspection. You wait a week and then respond to the emails. The officer from public housing informs you that due to the lack of response, the property has now been offered to someone else who has accepted the offer. Jerry will go back on the waiting list for when another property becomes available. You document in Jerry’s notes that he took too long to make his mind up and therefore missed out on this property but you will be notified when another property becomes available.

You catch up with your friend on the weekend and tell her about Jerry and that she should thank you for looking out for her and her family.

As requested, please outline:

1. A minimum of three (3) key ethical issues presented in the scenario (approximately 100-200 words).

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2. A minimum of three (3) key legal considerations of the scenario (approximately 100-200 words)

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3. The most appropriate way to respond and manage the situation (approximately 200-300 words and a minimum of three (3) responses required)

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4. Suggest an improvement to work practices

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Scenario 2      

George is a 58 year old man who has Parkinson’s disease and a vision impairment. George also has Down syndrome and has been living in a supported accommodation house on Yergon Street, with 3 of his closest friends, for 29 years. George loves his life and enjoys his weekly bowling, men’s craft activities and Saturday morning movies with his co-tenants. He has been managing quite well with the support of his workers.

You are one of the regular support workers and have just been informed by your manager that, due to George’s deteriorating health and increasing support needs, he is being moved to a residential aged care facility. George has 2 weeks to sort out and pack up his belongings. Your manager thinks George is not going to like this news and asks you to tell him. The manager also expects you to support this decision and help George accept what is going to happen. The manager tells you the decision is final and they have already interviewed and accepted another service user to move into George’s bedroom in the house. George’s sister (Libby) is his next of kin but has only been to visit him twice in the past year. The manager advises that Libby has provided her consent to the move as she felt this would be the best for George, although she didn’t discuss it with him.

Since being told he has to move, George appears distressed and anxious. He is constantly crying and wandering around his home yelling “why you move me, why am I bad, what have I done wrong?” His co-tenants (and best friends) are equally upset. You have tried to explain the reasons for the move and the benefits to George’s health, but George remains upset and can’t be convinced this is a good thing. He is begging you to contact Libby to ask her to change her mind so he can stay with his friends. You like George a lot and although you feel this move will be detrimental to his well being and completely crush his spirit, you also feel you have a duty of care to comply with what the manager has asked you to do.

As requested, please outline:

1. A minimum of three (3) key ethical issues presented in the scenario (approximately 100-200 words)

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2. A minimum of three (3) legal considerations of the scenario (approximately 100-200 words)

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3. The most appropriate way to respond and manage the situation (approximately 150 – 250 words and a minimum of three (3) responses required).

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4. Suggest an improvement to work practices

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Scenario 3

You left your last job because you had been bullied by the Coordinator. You never want to go through that again and now feel reluctant to advocate for client rights or speak up about bad behaviour from other workers. You are now working at the Clover Centre as a support worker and have been there for 4 months.

The clients attending the Clover Centreare aged between 17 and 25 with a variety of disabilities who require social support and skill development through a post school options program.

Every Thursday the manager (Bill) is away at meetings and delegates the organisation of activities to Jenny who has been working as a support worker the longest. Bill is very busy and sits in his office most days and doesn’t really seem interested in following up what has happened each Thursday.

Today Jenny tells you everyone will be knitting squares for the morning activity again. The clients have been doing this activity for a few weeks now on a Thursday morning and many have expressed (verbally and non-verbally) they don’t enjoy this and find it too hard. Some of the clients throw the wool on the ground and some of the client’s rock back and forth in their chairs. There are 2 clients who enjoy this activity and want to continue with their knitting.

You ask Jenny why the clients have to do the knitting if they don’t like it and can you offer them something alternative that is of interest to them. You know Jenny has been taking money to buy the wool out of the money jar the clients contribute to every week for their end of year party as you have seen her do this. You suggest there will be more money for the end of the year party if the clients no longer have to pay for the wool. Jenny tells you she is involved in a charity that supports orphaned children overseas and it is everyone’s ethical duty to do their bit to help others. Jenny is also hoping to win an award for her contribution to the charity. The knitted squares will be made into rugs to be sent overseas. Jenny tells you the clients should feel grateful they have something productive to do and they shouldn’t be able to pick and choose their own activities. As they don’t pay much to come to the Clover Centre, they should be happy with whatever is offered.

Jenny later pulls you aside and tells you she doesn’t appreciate being questioned by a new worker. She also tells you she has been working at the Clover Centre for many years and knows what the clients like and don’t like and your job is to do what she asks you to do. She threatens if you question her again, she is going to make your life very difficult.

As requested, please outline:

1. A minimum of three (3) key ethical issues presented in the scenario; (approximately 100-200 words)

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2. A minimum of three (3) legal considerations of the scenario (approximately 100-200 words)

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…………………………………………………………………………………………………………………………………………………………

3. The most appropriate way to respond and manage the situation (approximately 150 – 250 words and a minimum of three (3) responses required)

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………………………………………………………………………………………………………………………………………………………..

4. Suggest an improvement to work practices

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Scenario 4

You have just taken a new position as a support worker in an aged care facility. Your cousin Emily also works there as a support worker and she put in a good word for you to get the job

After two weeks in your new job, Emily tells you to lock Mario, a resident, in the time out room for 30 minutes. She explains this is what you have to do when he becomes noisy, and demonstrates uncooperative behaviour, which upsets the other residents and makes it hard for the staff to get things done.

Mario is 81 years old and has a history of being uncooperative with his personal cares and during mealtimes. English is his second language and he only speaks and understands a few words in English. Mario doesn’t have any family and no one comes to visit so they don’t know much about him at all. Emily tells you the workers can’t understand his language or what he needs but locking him in time out room really works well at getting him to keep quiet.

Emily also tells to you once she was so angry with Mario that she slapped him across the face. After saying this and seeing the look off shock on your face, she asks you not to say anything to anyone. She looks directly at you and says “Shhhh Remember we are family” and we have to look out for each other.

 

As requested, please outline:

1. A minimum of three (3) key ethical issues presented in the scenario; (approximately 100-200 words)

…………………………………………………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………………………………………..

2. A minimum of three (3) legal considerations of the scenario (approximately 100-200 words)

…………………………………………………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………………………………………..

3. The most appropriate way to respond and manage the situation (approximately 150 – 250 words and a minimum of three (3) responses required)

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

4. Suggest an improvement to work practices

…………………………………………………………………………………………………………………………………………………………

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