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Principles of Interpersonal Relationship and Communication Skills
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- Course Code: COMM1101
- Course Title: Interpersonal Relationship and Communication Skills
- Referencing Styles: APA
- Words: 1500
- University: Bow Valley College
- Country: CA
Watch the following video: Kim’s Convenience season 1, be advised that the video is 22 minutes long. Answer one of the following questions in writing or in an audio/video recording: Identify a character listening improperly in the episode. What barrier(s) to listening to that affects understanding does this character experience? What is the result of improper listening? And what listening skills could the character use to improve their listening? Consider the content and strategies in Chapter 5 of the textbook for this answer. Pastor Nina communicates non-verbally with the Kim’s about the way she feels about subeesu (“service” or “on the house”), which is expressed by not needing to pay for items in the store. How does Pastor Nina feel about subeesu, and what nonverbal messages does she send to the Kim’s to express this? Consider some of the types of nonverbal communication codes in Chapter 7 of the textbook in this answer. Jung has trouble communicating to Janet and Alex that he’s uncomfortable with their relationship. Instead of being assertive, what type of message does he communicate? What guideline(s) for increasing assertiveness could Jung use to be clearer about his discomfort?