Course: NVQ Level 4 Diploma in Health and Social Care (RQF)

Unit 3: Personal development in health, social care, or children’s and young people’s settings

LO1: Understand what is required for competence in own work role

 

 

Every employee is expected to be able to participate actively in the workplace. This entails being ready and able to accept assignments from supervisors or coworkers without hesitation or concern for what they will do next.

This type of freedom should be available to all employees, not just those in leadership roles, as it fosters more diverse skill sets across teams and can be useful if someone leaves during your shift. Since most people don’t know everything there is to know about the organisation, you are already enough familiar with your duties to avoid feeling overwhelmed. Employees should feel like they are genuinely accomplishing something while avoiding spending too much time on pointless activities, which can cause boredom and frustration.

In terms of the knowledge, abilities, and behaviours necessary for successful performance in the role, the appropriate standards would normally explain the expectations for a certain job role.

A standard might specify, for instance, that a worker is required to be proficient in using Microsoft Excel to carry out data analysis activities or that they must uphold the company’s code of conduct when interacting with clients.

When necessary, the standards should be modified to reflect changes in the workplace or in the skills of the individual under review. In addition, they can be utilised as a framework for performance management procedures and for creating goals and objectives for workers.

Workplace standards generally define what is expected of employees in their roles. This entails debating and reaching an agreement on the following:

1) Information: What do I need to know? Specifically, talents and competence.

2) Competencies: What do I need to be able to perform?

3) Behaviours: What should I do?

4) Values: What are our workplace’s guiding principles?

The standards may also specify what assistance employees might expect from management and coworkers while performing their duties. Employees will be more likely to deliver high-quality results and satisfy expectations if they believe they have the support of their supervisors, if there is effective communication within teams, and if individuals treat each other with respect.

Furthermore, the standards may outline the organisational structure, including official reporting lines and how employees can have access to the resources they require to execute their duties. Workplace standards include organisational policies such as those governing work hours, dress codes, and confidentiality.

 

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