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Final Exam Case Study – Transformational Change and Leader Character

Case Study:

 Transformational Change and Leader Character


Question 1:

A transformational leader must be able to lead and support change.  Discuss Kotter’s eight steps in leading successful organizational change and why you think each is important.

 Question 2:

Using the Character Dimensions model, in your opinion, explain how transformational leaders utilize collaboration, humanity, integrity, justice, courage and accountability.

Question 3:

Give examples of how “establishing a sense of urgency” is a critical component to leadership.

Question 4:

How is feedback a key component of good leadership? In your opinion, how is this different than making decisions based on instinct or intuition?

Question 5:

Transformational leaders offer a compelling vision of what an organization could be.  How is this an important characteristic and in what way does this impact employees and the organization as a whole?

Question 6:

Explain why communication is essential in the leadership role.  Give examples.

Question 7:

In your opinion, how is empowerment an important quality for both managers and leaders?  In what ways does empowerment lead to employee engagement?  Give an example.

Question 8:

We have learned that during the change process, it is important to “celebrate each success”, even the small ones.  What does this mean and why is it relevant to driving the change process?

Question 9:

How can leaders act as coaches and mentors? In your opinion, what are the long-term deliverables to both the employee and the organization that are realized through an effective coaching and mentoring program?

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