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MGT302 Operations Management Assignment Help

Answer all questions.

Question 1- 5 marks

Explain why many Service Sector companies have moved their back office operations to India, Philippines and South Africa? What are the key advantages? What potential disadvantages and risk factors exist in this decision?

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Question 2 – 5 marks

Explore the Websites of Coles and Woolworths and examine their Business Models. Are they following a market driven or market driving approach to Competition? Explain your answer.

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