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OP 201- Operations Management Assignment Answers at Boitekanelo College
Degree In Healthcare Management
Words – 4000
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ANSWER ALL QUESTIONS
- Give five examples of inputs in healthcare. What are the three common types of processes in healthcare? What are the outputs? (15 marks)
- What are the decisions typically made by OM professionals? Be specific on these decisions (9 marks)
- What is a SWOT analysis? Give examples of S, W, O, and T. using a local hospital e.g Bokamoso hospital (20 marks)
- What are the external forces that impact a healthcare business unit? Assess any four. and explain how they help shape a business strategy.(16 marks)
- Describe the strategy development process.(12 marks)
- What are the four competitive priorities that help an organization compete through superior operations? Briefly Discuss each one.(16 marks)
- Use the information below to answer question (i)
Boitekanelo College would like to open up a private clinic called Boitekanelo Private Care. It is considering three different locations; Maun, Francistown and Selibe Phikwe, cost are comparable at all locations. The college has identified 7 factors for consideration and intends to use factor rating to analyze based on five point scale with 1 being poor, then 5 being excellent.
The factors’ weight assigned and factor scope for each factor and each locations are given in the table below.
- (i) Assist the college to select the best place to locate their facility. (12 marks)
| Factors | Factor Weight | Maun | F/Town | Selibe Phikwe |
| Appearance | 20 | 5 | 3 | 2 |
| Ease of Expansion | 10 | 4 | 4 | 2 |
| Proximity To Market | 20 | 2 | 3 | 5 |
| Customer Parking | 20 | 5 | 3 | 3 |
| Accessibility | 10 | 5 | 2 | 3 |
| Competition | 10 | 2 | 4 | 5 |
| Proximity to labor | 10 | 1 | 3 | 4 |
| Total | 100 |
