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- Words: 1500
- Topic: Performance Management (human resource management)
Answer all 5 questions
Performance management system usually will include the measures of both behaviours and results. However, performance is defined as the behaviour or what employee does, not the result or what employee has achieved.
(a) Differentiate the two characteristics of performance behaviour. (10 marks)
(b) Discuss the three factors for performance determinants. (10 marks)
Including a team component in the performance management system has some unique challenges. The system needs to achieve a good balance between individual and team performance, assessment method and reward system.
(a) Discuss with example the various type of team-based rewards commonly used in an organization. (10 marks)
(b) Peer assessment can be a very useful tool to review and measure team performance. However, this approach can be very detrimental if not implemented carefully. Discuss the advantages and disadvantages of peer assessment. (10 marks)
(Total 20 marks)
In reality, performance management systems are seldom implemented in an ideal way. For a performance management system to be effective and useful, it has to be planned and organized systematically.
Discuss 10 characteristics of an ideal performance management systems.
(Total 20 marks)
Strategic planning is an overall long-term plan that will determine the direction of the organizations. Among other things, it will identify company’s mission, vision, goals and strategies. Thus, integrating performance planning and strategic plan is a very important step in performance management process because it establishes what and how employees should deliver their job responsibilities.
Illustrate with the use of a diagram, how strategic plan is cascaded down to a unit’s strategic plan, job descriptions and individual and team performance.
( Total 20 marks)
Critically evaluate one of the most common performance appraisals, the 360-degree feedback. Then, identify how ‘under performers’ should be dealt with. Justify your answer.
( Total 20marks )
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