{"id":6533,"date":"2020-12-03T21:10:59","date_gmt":"2020-12-03T10:10:59","guid":{"rendered":"https:\/\/casestudyhelp.com\/sample-questions\/?p=6533"},"modified":"2020-12-03T21:13:36","modified_gmt":"2020-12-03T10:13:36","slug":"chccom005-communicate-and-work-in-health-and-community-services-assessment-questions","status":"publish","type":"post","link":"https:\/\/casestudyhelp.com\/sample-questions\/chccom005-communicate-and-work-in-health-and-community-services-assessment-questions\/","title":{"rendered":"CHCCOM005 Communicate and Work In Health and Community Services \u2013 Assessment Questions"},"content":{"rendered":"

Assessment Answer on \u201cCHCCOM005 Communicate and Work In Health and Community Services\u201d<\/strong><\/h2>\n

Qualification:\u00a0CHC33015 Certificate III in Individual Support<\/strong><\/p>\n

Unit Code:\u00a0CHCCOM005<\/strong><\/p>\n

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CHCCOM005 Assessment Questions<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Answer the questions<\/a> below.<\/strong><\/td>\n<\/tr>\n
Question 1<\/strong><\/td>\nAs a care worker you must work within guidelines regarding communication.In the table below briefly describe how one legal and one ethical consideration relate to each item of communication in the workplace. <\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nItem<\/strong><\/td>\nLegal Considerations<\/strong><\/td>\nEthical Considerations<\/strong><\/td>\n<\/tr>\n
Privacy<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Confidentiality<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Disclosure<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Discrimination<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Duty of Care<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Mandatory Reporting<\/strong><\/td>\n<\/td>\n1.<\/td>\n<\/tr>\n
Translation<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Informed Consent<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Work role boundaries- responsibilities<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Work role boundaries- limitations<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Child Protection across all health and community services.<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\nChild Protection:<\/strong>What is your duty of care should the child not be a client of your service?<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Child protection in relation to indicators of risk<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Child protection in relation to Adult disclosure<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Also Read:<\/strong>HLTWHS002 Follow Safe Work Practices for Direct Client Care<\/strong><\/a><\/p><\/blockquote>\n

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Question 2<\/strong><\/td>\nComplete the table below to discuss how you would apply legal and ethical aspects of information in the health and community service work areas.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nSources<\/td>\nApplication of legal aspects of health services work<\/td>\nApplication of ethical aspects of health services work<\/td>\nApplication of legal aspects of community services work<\/td>\nApplication of ethical aspects of community services work<\/td>\n<\/tr>\n
Care plans<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Social Media<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Conversation with work colleagues<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Client Files<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 3<\/strong><\/td>\nComplete the following questions in regard to ethical decision making and conflict of interest<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\na)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How you would you make an ethical decision?<\/td>\n<\/tr>\n
b)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How you would address a conflict of interest?<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 4<\/strong><\/td>\nComplete the table below and give a brief description of each component to effective communication.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nComponent<\/td>\nAnswer<\/td>\n<\/tr>\n
Identify the Principles of effective communication<\/strong><\/td>\n<\/td>\n<\/tr>\n
Identify three <\/span>Communication models:<\/strong>\u00a0<\/strong><\/td>\n<\/td>\n<\/tr>\n
Identify three<\/span> Modes of communication:<\/strong>\u00a0<\/strong><\/td>\n<\/td>\n<\/tr>\n
Identify three<\/span> Types of communication<\/strong>\u00a0<\/strong><\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 5<\/strong><\/td>\na)\u00a0\u00a0\u00a0\u00a0 Complete the table and briefly describe the communication techniques listed.b)\u00a0\u00a0\u00a0 Describe the difference between motivational interviewing and coercive approach.c)\u00a0\u00a0\u00a0\u00a0 Describe the difference between collaboration and confrontation.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\na)\u00a0\u00a0\u00a0\u00a0 Complete the table and briefly describe the communication techniques listed.<\/td>\n<\/tr>\n
Communication Technique<\/strong><\/td>\nDescription<\/strong><\/td>\n<\/tr>\n
Open-ended questions<\/strong><\/td>\n<\/td>\n<\/tr>\n
Affirmations<\/strong><\/td>\n<\/td>\n<\/tr>\n
Reflections<\/strong><\/td>\n<\/td>\n<\/tr>\n
Summaries<\/strong><\/td>\n<\/td>\n<\/tr>\n
b)\u00a0\u00a0\u00a0 Describe the difference between motivational interviewing and coercive approach<\/td>\n<\/tr>\n
c)\u00a0\u00a0\u00a0\u00a0 Describe the difference between collaboration and confrontation<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 6<\/strong><\/td>\nComplete the following table by giving a brief description (25-30 words) of the influences on communication.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nInfluences on communication<\/td>\nDescription<\/td>\n<\/tr>\n
Language<\/strong><\/td>\n<\/td>\n<\/tr>\n
Culture<\/strong><\/td>\n<\/td>\n<\/tr>\n
Religion<\/strong><\/td>\n<\/td>\n<\/tr>\n
Emotional state<\/strong><\/td>\n<\/td>\n<\/tr>\n
Disability<\/strong><\/td>\n<\/td>\n<\/tr>\n
Health<\/strong><\/td>\n<\/td>\n<\/tr>\n
Age<\/strong><\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 7<\/strong><\/td>\nIdentify and describe five (5) potential constraints to effective communication in the health and community services context.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nPotential constraints to effective communication<\/td>\nDescription of potential constraint to effective communication<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 8<\/strong><\/td>\nComplete the following questions relating to industry terminologya)\u00a0\u00a0\u00a0\u00a0 Give a brief explanation of what is meant by industry terminology in the workplaceb)\u00a0\u00a0\u00a0 Complete the table relating to service provision and their role in the health and community services.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\na)\u00a0\u00a0\u00a0\u00a0 Give a brief explanation of what is meant by industry terminology.<\/td>\n<\/tr>\n
b)\u00a0\u00a0\u00a0 Complete the table to provide a brief description of how the industry terminology relate in the health and community services sector.<\/td>\n<\/tr>\n
Industry Terminology<\/td>\nHealth Services<\/td>\nCommunity Services<\/td>\n<\/tr>\n
Inter-professional verbal handovers<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Health-related enquiries to other community services sectors<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Bed-side handover<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Clinical incident and hazard report forms<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Documentation in service files, charts and care plans<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Service-related emails<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Electronic health records<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 9<\/strong><\/td>\nIn the table below, give a brief explanation of the importance of grammar, speed and pronunciation in verbal communication.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nTopic:<\/td>\nExplanation<\/td>\n<\/tr>\n
Grammar<\/strong><\/td>\n<\/td>\n<\/tr>\n
Speed<\/strong><\/td>\n<\/td>\n<\/tr>\n
Pronunciation<\/strong><\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 10<\/strong><\/td>\nIn the table below give a brief example of when and how you would use and recognise nonverbal communication in health and community services.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nService<\/td>\nWhen you would use nonverbal communication?<\/td>\nHow would you use nonverbal communication?<\/td>\nHow you would recognise nonverbal communication?<\/td>\n<\/tr>\n
Health and Community services<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
Question 11<\/strong><\/td>\nIn the table provided, give a brief description of the structure, function and interrelationships between different parts of the health and community service system.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\n\u00a0<\/strong><\/td>\nHealth System<\/td>\nCommunity Service System<\/td>\n<\/tr>\n
Structure<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Function<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Interrelationships<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 12<\/strong><\/td>\nIn the table below, give an example of organisation structure and the different models to support optimum client service.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nTopic<\/td>\nModels to support optimum client service<\/td>\nOrganisation structure to support optimum client service<\/td>\n<\/tr>\n
Principles underpinning person-centred services delivery<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Principles of rights-based service delivery<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Different roles of the team<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Different responsibilities of the team<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Characteristics of multidisciplinary teams<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
How are multidisciplinary teams utilised<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Relationships between different members of the health services workforces<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Relationships between different members of the community services workforces<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Role of support services<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Links and interrelationships with other services<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Funding environment<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Question 13<\/strong><\/td>\nIn the table provided, give a brief explanation of each topic relating to digital media use in the community services and the health sector.<\/td>\n<\/tr>\n
Answer<\/strong><\/td>\nTopic<\/td>\nCommunity services<\/td>\nHealth sector<\/td>\n<\/tr>\n
Web<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Email<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Social media<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Podcast<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Videos<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Tablets<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Applications (apps)<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Newsletters<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Broadcasts<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Intranet<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Feedback<\/strong><\/td>\n<\/td>\n\u2610\u00a0 Satisfactory\u2610\u00a0 Not satisfactory<\/td>\n<\/tr>\n
\u00a0<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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