{"id":891,"date":"2016-02-15T18:45:25","date_gmt":"2016-02-15T07:45:25","guid":{"rendered":"http:\/\/casestudyhelp.com\/sample-questions\/?p=891"},"modified":"2018-01-24T19:36:34","modified_gmt":"2018-01-24T08:36:34","slug":"writing-help-on-continuous-improvement","status":"publish","type":"post","link":"https:\/\/casestudyhelp.com\/sample-questions\/writing-help-on-continuous-improvement\/","title":{"rendered":"WRITING HELP ON CONTINUOUS IMPROVEMENT"},"content":{"rendered":"

Continuous Improvement Assessment<\/span><\/span><\/h2>\n

Submitting your Assessment
\n\uf0a7 You are required to submit your assessment by the due date
\n\uf0a7 Your assessment is due six weeks after the last day of your course
\n\uf0a7 Complete the Assessment Cover Sheet on the following page to confirm your details, declare authorship and permission to use information
\n\uf0a7 The Assessment Cover Sheet must always be included as the first page of your assessment. This should be scanned and included as the cover of your submission
\n\uf0a7 Assessments submitted without a cover sheet will not be accepted
\n\uf0a7 Assessments must include the completed Participant Background Information and Third Party Comment forms<\/p>\n

Assessment Format
\n\uf0a7 Your submission should be presented in a professional and logical format
\n\uf0a7 Examples or extracts of supporting data may be included in the body of your assessment or as an appendix, with suitable explanation
\n\uf0a7 You are not expected to include whole documents or reports from your organisation as evidence – samples or extracts will suffice. Please ensure you have permission to include organisational information
\n\uf0a7 Your submission should not exceed 5MB. Please compress your files before submitting if your submission is greater than 5MB. If experiencing difficulties please copy on a CD and post to above address<\/p>\n

The AIM assessment model The AIM assessment model The AIM assessment model The AIM assessment model The AIM assessment model
\nYou may achieve a Statement of Attainment if you choose to undertake assessment for this program. The assessment is designed to help you gather evidence of your competence in relation to the competency. Evidence may take a variety of forms and must be:
\n\uf0a7 authentic (your own work)
\n\uf0a7 valid (related to the competency)
\n\uf0a7 reliable (show that you meet the competency in numerous opportunities over time)
\n\uf0a7 current (show that your competence is current)
\nPurpose of this assessment<\/p>\n

This unit deals with the skills and knowledge required by managers, supervisors and team leaders to plan, monitor, lead and manage the organisation\u2019s continuous improvement system and processes to meet organisation\u2019s objectives.
\nThis assessment is designed to assess your knowledge and skills of the following:
\n\uf0a7 Development and use of a range of strategies and approaches that improve work outcomes or organisational functioning
\n\uf0a7 Monitor performance and customer service
\n\uf0a7 Taking active steps to implement, monitor and adjust plans, processes and procedures to improve performance
\n\uf0a7 Supporting others to implement the continuous improvement system and processes
\nBased on this assessment a judgement can be made whether you have achieved the required competency level, or if further review of this unit is necessary.<\/p>\n

Requirements for this assessment
\nAfter the program participants have six weeks to complete the:
\n1. Participant Background Information
\n2. Assessment Tasks
\n3. Third Party Comments
\nThe AIM VT VET Student Handbook can be located at https:\/\/www.aimvic.com.au\/Qualifications\/212 along with the AIM VT Participant Reference Guide for your assistance.<\/p>\n

Underpinning Knowledge Questions<\/span><\/h3>\n

Instructions to participant In your own words complete and submit your answers to the following questions. Ensure all parts in each question are answered, cover the theory and demonstrate the application of the theory through examples. Please note Diploma level assessment standards requires approximately \u00bd page per question 1. How would you describe your typical customers and what do they need from your team\/organisation in terms of products and services? In regards to these products and services, what specific requirements do your customers have \u2013 e.g. delivery, quality, support services etc? Please refer to the \u201cProducts and Services\u201d factors outlined in your workbook. 2. Describe tasks and processes in place at your workplace to ensure that your team deliver on the customer\u2019s expectations of products or services? 3. Of these nominated processes and work tasks, which could you\/do you and your team regularly reflect upon, challenge and continuously improve? In each case nominate how you could influence processes and work tasks whilst referring to the \u201cPeople\/Work Methods\u201d factors outlined in your workbook. 4. How does your organisation currently conduct continuous improvement? Provide two examples. 5. How does your organisation ensure that proposed changes in product\/services and process improvements meet sustainability requirements?<\/p>\n

Work-based Project: RACE in action<\/span><\/h3>\n

Instructions to participant You are required to use the RACE process for continuous improvement with the support, cooperation and involvement of your work team. In reality, it may not always be possible to use the complete process over the assessment period. For this reason we have provided means whereby you can respond to the Change and Evaluation stages of RACE with a theoretical, rather than practical response. However, the first two stages \u2013 Research and Action are to be responded to with real life, on-the-job activity. Stage 1 of RACE: Research In consultation with your team, determine at least 1 key work process to research with an aim to improve it based on what your research uncovers. Activities: \uf0a7 You must meet with your team to decide upon what processes\/work tasks you will monitor and research to determine what improvements can be made. The processes\/work tasks you select must directly relate to benefitting the customer in some way \uf0a7 You must conduct research on how you and your team currently carry out your nominated work tasks for a period of no less than 2 weeks \uf0a7 You must display your data in at least one of the methods outlined in your workbook Focus: \uf0a7 Team involvement & participation \uf0a7 Accuracy or research and data presentation Outputs to be submitted: \uf0a7 Agenda and Minutes from at least one team meeting where the above activity was discussed and agreed upon involving your team \uf0a7 Research data \uf0a7 Photocopies of all Research section workbook activities that display icon A one-page report that outlines: \uf0a7 The process\/work tasks you chose to research and why \uf0a7 What specific functions you researched and why \uf0a7 Your research protocols (benchmark, bet practice) \uf0a7 How you involved and communicated with your team.<\/p>\n

Stage 2 of RACE: Action You must meet with your team at least once to brainstorm, plan and potentially decide upon some improvement activities for the processes\/work tasks you have researched. Activities: \uf0a7 You must meet with your team after your research period to review your research and use this to brainstorm potential improvements. Please consider the workbook information on a supportive meeting agenda and meeting environment \uf0a7 You must use at least one of the three brainstorming techniques outlined in your workbook Focus: \uf0a7 Openness, inclusion, review and creativity Outputs to be submitted: \uf0a7 Meeting minutes and agenda \uf0a7 All brainstorming\/problem solving materials (real or copied) generated in your meeting(s) \uf0a7 A brief overview of the agreed upon resolutions \uf0a7 A brief report on what you did to (a) create an open, consultative meeting environment and (b) involve and motivate your team \uf0a7 Photocopies of all Action section workbook activities that display icon<\/p>\n

Stages 3 and 4 of RACE: Change\/Evaluation REAL CHANGE\/EVALUATION: If you and your team have resolved to implement some changes to your processes\/work tasks, please do so and complete all the following activities accordingly. SIMULATED CHANGE\/EVALUATION: If you met and resolved to leave things as they are, or to implement changes outside the assessment period for this module, please respond to the following case study and produce assessment outputs: Your team have determined to make your worksite safer by proposing to conduct weekly safety hazard inspections of all work areas, as well as bi-monthly evacuation drills. This is in response to a recent spate of workplace injuries due in the main to hazards being left around that have caused team member injuries. Your proposal involves conducting team member training sessions, as well as first aid training for a minimum number of team members. At the moment, no-one is first aid trained. There were such team members but all have left after last year\u2019s round of redundancies. Activities: \uf0a7 Format a proposal for nominated stakeholders (e.g. senior people outside the direct team) to either inform or request support for your proposed changes. Please use the proposal format as outlined in your workbook, or one of your organisation\u2019s approved versions. \uf0a7 Provide an outline of your proposed Change and Evaluation processes. These must detail the following: – What you and your team will be doing to implement and evaluate your proposed workplace changes. Please include a timeline with milestones, as well as key evaluation methods – Which team members required training, coaching or mentoring \u2013 either to implement change or as part of the change process you are proposing<\/p>\n

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