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Information and Knowledge Management Project Assessment Answers

Diploma in Information Technology Management Project

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FORMATIVE ASSESSMENT 2                                                                                                 [100 MARKS]

Read the scenario below and answer ALL questions that follow


Intellectual capital refers to the intangible value of an organiastion’s employees, skills, knowledge, and training that can provide a company with a competitive advantage. It encompasses all the non-monetary and physical resources that are partly or fully controlled by an organisation that creates value for an organisation.

Intellectual capital can be divided into three sub-categories: human capital, structural (organisational) capital, and relational capital. Human capital is the value that an employee provides to a company with their knowledge, skills, and expertise. Structural capital is the supportive non-physical infrastructure, processes, and databases of the organization that enables employees to function, such as patents, trademarks, organizational information systems, and software. Relational capital includes the relationships an organization has with customers, consumers, intermediaries, representatives, suppliers, partners, owners, lenders, and the like.

Also Read: Information & Knowledge Management Assignment Question and Answers

The basic aim of the intellectual capital management process is value creation for an organization, which becomes more important as organizations become more dependent upon intellectual resources. This process involves analyzing the organization’s strategy, and future desired strategic positions, defining the strategic intent of the organization, constructing a resource distinction tree, evaluating the quality and quantity of resources, deciding how the resources are to be deployed, identifying and mapping transformations, analyzing and evaluating the effectiveness of the intellectual capital guide, and creating a performance management tool for tracking the efficiency with which value is created in the organisation. Assume you are the Information Management analyst at ICT Solutions, advise companies on the following.


Note: All answers to be based on a company of your choice.

QUESTION 1                                                                                                                                          [25 Marks]

Recommend ways to establish an intellectual capital strategy at a company of your choice.

QUESTION 2                                                                                                                                          [25 Marks]

Elaborate on the positive impact of intellectual capital in a business.

Also Checkout: Information and Knowledge Management Assignment Help


QUESTION 3                                                                                                                                          [25 Marks]

“The basic aim of the intellectual capital (IC)management process is value creation for an organization, which becomes more important as organiaations become more dependent upon intellectual resources.” This is seen as a positive aspect of IC. Evaluate the causes of potential risks related to intellectual capital within a business.

QUESTION 4                                                                                                                                          [25 Marks]

“Intellectual capital can be divided into three sub-categories…” Critically discuss each of the sub-categories and the overall characteristics of IC.

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