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Unit 8: Communication Skills Assessment Question and Answer

Leadership & Management: Communication Skills Short Assessment Questions

Words: 1500


Get Answer on Unit 8: Communication Skills Assessment Questions. Provides Communication Skills Essay Assignment Answers for Australia, UK and the USA Students at the Best Price. It can assist you in any project, assignment writing help with its team of 3000+ MBA/PhD Writing Experts. Students throughout the university choose us for their academic support through our 24/7 active live chat support.




Q: 1: Short Questions:                                                                                                 (20)

  1. What is the difference between passive and active listening? Give at least one example for each.
  2. Outline the techniques that help you to listen actively.
  3. What is the difference between open and closed questions?
  4. How do open questions help in the conversation?
  5. What is the difference between verbal and non-verbal probes? Give example for each.

Q: 2: Discuss some probing techniques.                                                                   (10)





How to improve communication skills?

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