CHCLEG003 – Manage Legal and Ethical Compliance Case Study Scenarios

 

Total No. of Words: 5750

 

• Assignment 1: 2250 words
• Assignment 2: 1500 words
• Assignment 3: 2000 words

 

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Assessment task 2: Case study

“The information provided here is based on the assessment tasks for CHCLEG003 – Manage legal and ethical compliance provided by Aspire Training & Consulting. The intellectual property of this Student Assessment Booklet remains with Aspire Training & Consulting.”

Required documents and equipment:

• Computer with internet connection to refer to various resources.
• Student Assessment Booklet and a pen (organised by the student).
• Aspire Learners’ Guide for the unitCHCLEG003 – Manage legal and ethical compliance (organised by the trainer).

Instructions for students:

This assessment will be conducted in the RGIT classroom with access to the resources listed above.

You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.

Planning the assessment

• Recommended date for assessment: After session 6.
• Access all resources mentioned in required resources either printed copies or access via the internet.
• Time required for assessment:  4 -5 hours.
• You must:
  • Answer all questions in the Case Study Assessment.
  • Complete them and submit in due timelines.
  • Submit with a completed assessment cover sheet.
• Your assessor will set a time to provide feedback.

Evidence specifications: At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

• Completed scenarios with all questions answered.
• Cover sheet for assessment.

Evidence submission:

• Documentation can be submitted electronically or paper-based.
• Your assessor will record the assessment outcome on the assessment cover sheet.

Case study scenarios and questions:

Read the case study, then answer the questions that follow.

Case study (questions 1–21)

Liam is the facility manager at a residential aged care facility.  The service provides independent living units, community nursing and home care packages, day centre visits, respite care, palliative care, and dementia specific care, to older people. Liam is responsible for managing legal and ethical compliance within the organisation, ensuring the facility’s registration and accreditation are up to date, and maintaining collaborative and effective relationships with all multidisciplinary team members.

Lucy, a casual nurse, comes to work with symptoms of gastroenteritis. She knows that she should have stayed home but she knew the service was going to be short staffed. After carrying out her duties for three hours, Lucy talks to her manager, Janice, in the tea room. She explains her symptoms and that she is feeling weak and unsteady.

Janice tells her to go home immediately as gastroenteritis is highly contagious and could pose a severe health risk to residents and other staff members.

That evening, four residents develop gastroenteritis. Liam has left work for the day but receives a phone call from the night nursing unit manager alerting him to the spread of virus (herein called ‘the incident’). Liam responds immediately by ordering the service into lock down. One of the residents who contracted the virus is taken to hospital for treatment and is in a critical condition.

Liam organises refresher training for all staff with regard to duty of care. Liam receives an incident report form from Janice regarding Lucy’s illness.

He thinks that because of Lucy’s failure to comply with organisational work health and safety procedures relating to infection control, the organisation has breached its duty of care to provide residents with a safe and healthy care environment.

 

1.   List and describe two (2) information sources that Liam could regularly access for more information about his organisation’s legal and ethical compliance requirements regarding infection control.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

2.  Explain how Liam could evaluate his responsibility as a service delivery manager.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

3.  How could Liam determine the organisation’s scope of compliance requirements relating to the health and safety of workers and people receiving support services?

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

4.  List two (2) places where Liam could access and interpret legal information relating to the incident.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

5.  Identify the specialist legal experts Liam could contact, if need arises, in relation to the incident.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

6.  Explain how it is within Liam’s scope of practice to manage the incident.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

7.  Explain why it is important for Liam to evaluate the ethical responsibilities of the organisation to workers, service users, and the broader community.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

8.  Describe how Janice could model ethical behaviour in her own work to ensure all nursing staff understand their ethical and legal responsibilities to report potential workplace hazards.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

9.  Explain why it is important, in the context of the incident, for Liam to integrate documentation and record keeping requirements into the organisation’s policies and procedures.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

10.  List two (2) ways Liam could ensure the records regarding the incident are adequately protected.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

11.  Describe how Liam could re-distribute the organisation’s work health and safety procedures to ensure an issue like this does not happen again.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

12.  Describe how Liam could evaluate work practices for non-compliance on an ongoing basis.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

13.  Describe a modification Liam could implement to ensure all team members understand the risks of coming to work with a contagious disease.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

14.  Explain how Liam could use the plan-do-check-act methodology to provide a process-oriented approach to reviewing and improving the organisation’s quality management.

Answer	. .
Outcome	Satisfactory	Not Satisfactory

 

 

 

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