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Communication & Negotiation Skills Case Study Assignment Answers

Effective Communication & Negotiation Skills Assignment

Looking for Communication & Negotiation Skills Case Study Assignment Answers? Let our Case Study Tutors and academician help you with your tasks and grab top-notch ranks with your assessments! Casestudyhelp.com is the leading educational portal that serves the finest aid and helps with different kinds of tasks, so select us now and acquire outstanding marks! Get Negotiation Assignment AnswersLevel 4 Communication Skills Assignment and Online Assignment Help in Australia, UK and USA for College & University Level Students.

Communication-and-Negotiation-Skills

Assignment Brief:

  • Topic: Communication & Negotiation Skills Assignment
  • Document Type: Assignment Help (any type)
  • Subject: Communications
  • Number of Words: 3000 – 3500
  • Citation/Referencing Style: Harvard (in-text + citation)

 

 Tips

  • Brief Introduction& Conclusion/Summary are needed for each question.
  • In-text citation and the list of References.

Answer any 2 cases from the below. Each case carries 45 marks:

Case study #1:

An advertisement has been placed on the company’s and on major recruitment’s websites for a great opportunity to be employed as Country Manager at ABA insurance company in the UAE.

You read the job description and believe you are fit for this position. You want to negotiate with the General Manager, Dr. David Smith, that you would like to excel and get promoted as “Country Manager”, from your current position as the “Dubai’s branch manager”. This position will provide you with many opportunities such as higher salary, more responsibilities, and utilizing more of your technical and leadership skills.

In addition, you have been working with the company since September 2015 as a full-time employee and have made enormous contribution to the organization. From your experience you have also determined that Dr. Smith is “thinker” personality type as per The Myers-Briggs Type Indicator.

  1. What would be your negotiation process?
  2. What will be your BATNA?
  3. What are the essential techniques and strategies in the context of negotiation?

What would your SMART goals? Explain in detail.

  1. What would be the objections of Dr. David Smith (list minimum three objections).
  2. Why is it important to determine the objections?
  3. What strategies would you utilize to overcome the objections knowing his personality type? Give examples.
  4. What strategies would you utilize to make the best first impressions? Please give minimum of five examples (explain in detail).
  5. Why is it important to negotiate with a sense of benefits for your negotiating partner?
  6. What strategies would you utilize to achieve the sense of benefits for your negotiating partner?
  7. What feedback techniques would you utilize to enhance your negotiations?
  8. What strategies will you utilize to achieve effectiveness, efficiency, and negotiating climate? What negotiation strategies and tools would you utilize to avoid failure? Explain in detail.

Case study #2:

You are currently employed as full -time supervisor at large wealth management firm, and you want to negotiate with the head manager (Mrs. Julie William) to work flexible hours from home on long term bases. However, you want to implement this flexible hour, (work remotely) to everyone in the company.

You want to work remotely because you recently got married, and now have your first beautiful newborn daughter, who just turned four weeks old. Because of your newborn child, you have been working from home for the past four weeks and “you enjoyed it.”

You found that working remotely gave you the flexibility and was able to concentrate a lot more compared to the office. You achieved and completed a lot of work from home (increase of productivity). In the past four weeks sales increased by 9.5% and customer complaints decreased by 10.3%.

From your experience you have also determined that your manager is “judgers” personality type as per The Myers-Briggs Type Indicator.

  1. What negotiation process would you use?
  2. What negotiation techniques would you use?
  3. What will be your BATNA?
  4. What would be your SMART goals?
  5. What would be the objections from your head manager?
  6. What strategies would you utilize to overcome them knowing his personality type?
  7. What strategies would you utilize to make the best first impressions?
  8. What feedback techniques would you utilize to enhance your negotiations?
  9. What negotiation strategies and tools would you utilize to avoid failure?
  10. What would be the objections of Mrs. Julie William (list minimum three objections).
  11. Why is it important to determine the objections?
  12. What strategies would you utilize to overcome the objections knowing his personality type? Give examples.

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Case study #3:

You are the operation manager for a large organization (ABC Company) since July 2019 and was asked by the General manager Mr. Acharya, to convince 75 employees to use the new software by September 2020, which is a major change and requires a lot of support and training. However, Mr. Acharya that this strategy will increase effectiveness, efficiency, and accuracy to the organization.You have determined from the personality survey that 35 employees are sensors, 29 employees are extroverts and 11 employees are introverts.

  1. What would be your negotiation process?
  2. What will be your BATNA?
  3. What are the essential techniques and strategies in the context of negotiation?
  4. What would your SMART goals? Explain in detail.
  5. What would be the objections from the employees (list minimum five objections).
  6. Why is it important to determine the objections?
  7. What strategies would you utilize to overcome the objections knowing his personality type? Give examples.
  8. What strategies would you utilize to make the best first impressions? Please give minimum of five examples (explain in detail).
  9. Why is it important to negotiate with a sense of benefits for your negotiating partner?
  10. What strategies would you utilize to achieve the sense of benefits for your negotiating partner?
  11. What feedback techniques would you utilize to enhance your negotiations?
  12. What strategies will you utilize to achieve effectiveness, efficiency, and negotiating climate? What negotiation strategies and tools would you utilize to avoid failure? Explain in detail.

 

 

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