BSBCUS501 Manage quality customer service
ASSESSMENT 1 _ PROJECT - STUDENT INFORMATION
This information is to be handed to each student to outline the assessment requirements.
You have been engaged to review and help develop and implement customer service systems to support
the strategic and marketing objectives of an organisation.
For this assessment you may choose to use as a business modeli.
The organisation where you currently work or another organisation that you are familiar with, provided in