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Case Study –Barry and Communication Barriers: Effective Communication as a Motivator
Effective Communication as a Motivator
BACKGROUND:
One common complaint employee’s voice about supervisors is inconsistent messages – meaning one supervisor tells them one thing, and another says them something different. Imagine you are the supervisor/manager for each of the employees described below. As you read their case, consider how you might help communicate with the employee to remedy the conflict. Answer the critical thinking questions at the end of the case.
THE CASE:
Barry is a 27-year old who is a food service manager at a casua... More