Manage Customer Service Assessment BSBCUS501C Manage quality customer service Assessment Format  Your submission should be presented in a professional and logical format  Examples or extracts of supporting data may be included in the body of your assessment or as an appendix, with suitable explanation  You are not expected to include whole documents or reports from your organisation as evidence - samples or extracts will suffice. Please ensure you have permission to include organisational information  Your submission should not exceed... More